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Practice updates

Update

We would like to inform our patients that Gracemount Medical Practice is no longer managed by the Health Board. The practice is now operated by a team of dedicated GP Partners, committed to providing high-quality care to our community.

A full range of services will continue to be provided from Gracemount Medical Practice and appointments should be made in the usual way by contacting the practice directly on 0131 664 2377. The address and telephone number for the practice have not changed.

Mental health service update

Service changes

Following recent staff and service changes, from November 2024 we will no longer have direct access to mental health team staff in the practice. You can access routine mental health support through the local Thrive team detailed elsewhere on this site, or in an emergency, through your GP.

iThrive mental health service

New drop in service for mental health support *no appointment needed*. Ages 18-64 who are registered with a GP.

When: Every Monday 10-2pm (last conversation 1.30pm)

Where: Ballenden House, 28-30 Howden Street, Edinburgh EH8 9HL

When: Every Thursday 12.30pm – 3pm (last conversation starts at 2.15pm)

Where: Gilmerton Community Centre, 4 Drum Street, Edinburgh EH17 8QG

List now open to new registrations

Patients within the boundary area below will be eligible to register with the practice from 8th April 2024.

Abuse Towards Staff

Our dedicated team is navigating through challenging circumstances to provide you with the best possible service. We kindly ask that you treat them with the respect and understanding that you too would appreciate. Remember, we uphold a zero-tolerance policy towards aggressive behavior.

The administrative and clinical staff have been instructed to highlight and terminate any calls in which abuse occurs and a formal warning will then follow

Emergency exceptions list

At times of severe service pressure we may need to restrict access to clinical appointments to the most vulnerable groups. The list below is a guide. Consider seeking help from other sources that could help with your condition. If you are unsure, please ask our staff to help you navigate this.

Palliative Care issue

Safeguarding issue

Children <5 with an acute illness

Communication difficulties/ learning difficulties

Housebound patient

Carer for someone who is housebound or unable to communicate for themselves

Patients who state they are suicidal (or words/ impression to that effect)

An Advanced Physiotherapy Practitioner (APP) now works in your GP practice.

If you are over 16 years and think you have an MSK (musculoskeletal) problem you can book an appointment directly with them rather than your GP. They are experts in muscle, bone and joint problems including common issues like back, neck, shoulder or knee pain.

The APP will assess you and talk to you about management options. If further tests, investigations or rehabilitation are needed they can organise this. They can facilitate fitnotes if required. The APP works very closely with your GP and other colleagues in the practice to ensure best holistic care.